Nurses at Lions Gate Hospital could have a bit of additional backup subsequent 12 months when dealing with probably violent conditions on the job.
The North Shore hospital is considered one of 26 across the province the place new in-house safety officers can be employed to assist cope with verbal and bodily threats to health-care workers.
That may’t come quickly sufficient, based on Kath-Ann Terrett, regional chair of the Coast Mountain area for the BC Nurses Union.
Terrett mentioned within the years she labored at Lions Gate she noticed the extent of violence directed at nurses enhance dramatically. Since then, it is solely gotten worse, she mentioned.
Nurses need to cope with every thing from being sworn at and harassed to being bodily grabbed and hit, she mentioned.
“The ER will get the brunt of it,” she mentioned. The emergency division sees many sufferers who’re mentally unwell or coping with substance abuse in addition to these in excessive bodily ache or health-care disaster, she mentioned.
“The quantity of psychological well being disaster is 10 or 20 occasions larger than it was 20 years in the past,” mentioned Terrett.
Employees shortages have performed a component, she added.
“If you hear the nurse say, ‘I will be there in a minute’ for the fifteenth time,” it typically causes sufferers to lash out, mentioned Terrett.
In some instances, individuals are on prescription drugs or coping with drug interactions “that trigger individuals not be their ordinary self,” she mentioned.
Dementia sufferers may expertise agitation and turn out to be bodily violent as a part of the sickness that impacts their mind’s cognitive functioning.
Lately, the variety of WorkSafeBC claims for each bodily accidents and PTSD by health-care workers has elevated.
In response to the province, violence was the second most typical reason for nurses and health-care assistants being off work between 2015 and 2019.
At present, non-public safety guards assist present help on the hospital when wanted.
Beneath the plan introduced by the province on the finish of October, nonetheless, new in-house safety officers can be particularly educated to cope with the sorts of conditions encountered in health-care settings. De-escalating conditions involving sufferers in psychological well being crises can be significantly useful, mentioned Terrett. “There is a particular manner of speaking to them and intervening with them. The primary half is listening.”
Thus far it hasn’t been introduced simply how lots of the new safety workers can be allotted to Lions Gate or whether or not they’ll substitute or complement present safety guards.
The information comes as work is wrapping up on a brand new emergency psychological well being unit at Lions Gate, meant to supply faster assessments and specialised care to sufferers experiencing psychological well being crises.
When accomplished by the top of this 12 months, the specialised emergency psychiatric evaluation unit will be capable to triage and stabilize sufferers who’re coping with psychological well being or substance use emergencies.
The unit will embrace 4 beds in non-public rooms and a lounge space with area for 4 extra sufferers.
The brand new unit, being constructed at a price of over $3 million, can be staffed by two psychiatrists devoted to the unit in addition to specifically educated nurses.
One other a part of the work underground at Lions Gate entails reconfiguring the emergency division to enhance sight strains from the nursing station to affected person ready areas in an effort to enhance security.
Whereas the hospital’s new emergency division was cutting-edge when it opened 13 years in the past, there have been substantial modifications since then, based on the Lions Gate Hospital Basis.
The variety of sufferers going via the emergency division is up 40 per cent since 2009 – from 40,000 sufferers yearly to 65,000.
Of these, about 3,500 want emergency take care of a psychological well being or substance use difficulty, in comparison with 1,800 coping with related points in 2009. About 17 per cent of these sufferers are below 19, based on the inspiration.